Human Factors (HF), also known as Ergonomics, is a branch of engineering and human sciences that aims to optimise human performance in industrial systems. Human Factors applies data, knowledge and structured methodologies to help design human-machine systems right the first time, as well as robust Human Reliability Assessment tools to de-risk the system from the consequences of human error.
Every system has a level of human interaction, whether it is as an operator, maintainer or user; or as a designer, programmer or developer of a system. People are in systems because they are more intelligent, creative, flexible and resourceful than machines. But just as machines are susceptible to failure, humans are also fallible and make mistakes; accidental or intentional. Human Factors uses the combined knowledge of psychology, physiology and engineering knowledge to understand how humans interact with complex industrial systems, whether in normal, maintenance or emergency operations. Our aim is to improve safety and optimise total systems performance.
CRA is a ‘People in Systems’ champion. The human is at the core of all of our work. We focus on the human contribution to systems performance and specialise in the identification, quantification and reduction of error. Each of our consultants has trained in Human Factors, and we also have a specialist team of qualified Human Factors practitioners with extensive experience in Defence, Nuclear, Media and Transport sectors. We are also one of the leaders in the field of Human Reliability Assessment.
Download the Service Delivery Statement: CRA - Human Factors